Regaring client Script

[AbhishaS]

I am not able to run onChange and onSubmit client scripts in my PDI for both Zurich and Yokohama versions. Since the scripts are correct, please suggest an alternative option.

 1)  if (isLoading || newValue === '') {

        return;

    }

    //Type appropriate comment here, and begin script below

    if (newValue == "Software") {

        g_form.addInfoMessage('Testing Template');

        g_form.setValue('short_description', "Incident From client Script");

        g_form.disableAttachments();

    } else if (newValue == "Database") {

        g_form.addErrorMessage('Error fom an change client script');

        g_form.disableAttachments();

        g_form.setMandatory('assignment_group', true);

        g_form.setSectionDisplay('related_records', false);

    } else {

        g_form.clearMessages();

        g_form.enableAttachments();

        g_form.hideRelatedList('task_ci');

    }

}

=====================================================================================

[Craig Gruwell]

Hi @AbhishaS,

From the looks of your OnSubmit script, it appears you are requiring a value for assignment_group for submission, but the onChange script you provided makes the assignment_group mandatory only for "Database" option, which then questions why you need the OnSubmit script anyway, since if "Database" is selected and requires Assignment Group to be selected, the form will naturally not allow submission until it is completed.  If another option (other than "Database") is selected, then it should allow submission (assuming no other required fields are not yet completed on the form).

[Sarthak Kashyap]

Hi @AbhishaS ,

I tried your client script in my PDI and it works for me please check below OnSubmit script 

function onSubmit() {
   //Type appropriate comment here, and begin script below
   var ag = g_form.getValue('assignment_group');

   if(!ag || ag == ""){
	alert("Please fill out manadatory field - Assignment Group");
	g_form.setMandatory("assignment_group", true);
	return false;
   }
   
}

Result 

Once I select ok it make assignment group as mandatory 

Now Check correct OnChange Client script 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }

    //Type appropriate comment here, and begin script below
	alert("New Value = " + newValue);
    if (newValue == "software") {
        g_form.addInfoMessage('Testing Template');
        g_form.setValue('short_description', "Incident From client Script");
        g_form.disableAttachments();

    } else if (newValue == "database") {
        g_form.addErrorMessage('Error fom an change client script');
        g_form.disableAttachments();
        g_form.setMandatory('assignment_group', true);
        g_form.setSectionDisplay('related_records', false);

    } else {
        g_form.clearMessages();
        g_form.enableAttachments();
        g_form.hideRelatedList('task_ci');
    }

}

Result 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Sarthak Kashyap]

@AbhishaS ,

In OnChnage make newValue if condition with small case , database and software

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak