Hi team,
I need to develop or get ideas for developing a solid test plan for the Service Portal.
The challenge I'm facing is that ATF does not provide full coverage for the Service Portal. In other development environments (JS, Java, etc.), we typically rely on tools like Selenium or Jenkins.
But when it comes to ServiceNow Service Portal, what should I use to build an effective test plan?
Is there a recommended approach or specific tools that work well for testing the portal?
Thanks in advance!
If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct. Doing so helps other users find accurate and useful information more easily.
