report

NIRANJANAH
Tera Contributor

i am getting mis-match in number of records when i switch between group by state & assignment group.

 

when i group by state, i am getting 538 records and when i group by assignment group i got 368 records in a report.

i am not understanding why all the values are not visible in the list, can some one please help me on this

 

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8 REPLIES 8

Hi @NIRANJANAH ,

 

Empty assignment groups records will get filtered out from the report if it's grouped by assignment group. Please check in the list view if there are records with empty assignment groups in your instance.

 

Regards,

Navin

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @NIRANJANAH 

 

Agree with @NavinAgarwal 

 

The state field never be empty where the group field can be empty. Try the same report at list view you get some more idea.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @NIRANJANAH 

 

DrAtulGLNG_2-1762552705028.pngDrAtulGLNG_3-1762552732184.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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AndersBGS
Tera Patron
Tera Patron

Hi @NIRANJANAH 

 

whar is your filter condition on the report?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/