Request for Help Recovering My Reclaimed PDI and App Engine Studio Project

[PadmashivaI]

Hello ServiceNow Community,

My PDI was recently reclaimed, and I lost access to my college major project built using ServiceNow App Engine Studio.

I was unable to back up my application before the instance was reclaimed. Is there any possibility of recovering my old instance or restoring a backup of my project?

I would appreciate your guidance on any available recovery options or the official support channel I should contact.

Thank you.

[Dr Atul - LNG · Accepted solution]

if PDI is reclaimed, then no one can help here buddy. You need to take regular back going forward. 

[Tanushree Maiti · Accepted solution]

Hi @PadmashivaI 

 There is no way to retain PDI after getting Reclaim notification. Also there is no support available for PDI.Request for new instance. 

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

As per above article , 

reclaiming PDIs that meet both of these conditions: 

• 90 days or older (based on when they were provisioned) 
• Haven't had a PDI login in the last 10 days 

Please check this Personal Developer Instance (PDI) Guide

Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

Once it is reclaimed, only option is left i.e Request for New PDI instance.

[Dr Atul - LNG · Accepted solution]

if PDI is reclaimed, then no one can help here buddy. You need to take regular back going forward. 

[Tanushree Maiti · Accepted solution]

Hi @PadmashivaI 

 There is no way to retain PDI after getting Reclaim notification. Also there is no support available for PDI.Request for new instance. 

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

As per above article , 

reclaiming PDIs that meet both of these conditions: 

• 90 days or older (based on when they were provisioned) 
• Haven't had a PDI login in the last 10 days 

Please check this Personal Developer Instance (PDI) Guide

Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

Once it is reclaimed, only option is left i.e Request for New PDI instance.

[AndersBGS · Accepted solution]

Hi @PadmashivaI 

Short answer is no - it's not possible.