Resolved - Questions about barcode reader on now mobile

Romario DPO
Tera Guru

Hello community good morning,

Once again I would like to ask you for help, I am currently developing a mobile agent solution that needs to have a barcode reader, but in the documentation I was unable to understand well how to configure the structure correctly.
So I would like to know if anyone would have a document or path where I could see the correct structure for customizing and configuring the barcode reader.
NOTE: I have already configured it in a way that works, below the recording screen, but the submit does not work, I was unable to configure how to configure the action for the register a new asset button.

Below is a print of the structure I have defined today, the reader even opens it, the barcode, etc., but it doesn't produce the submit.

Structure where the record screen is located

RomarioDPO_2-1702892949137.png

Structure where the imput is

RomarioDPO_0-1702892914038.png

 

 

 

1 ACCEPTED SOLUTION

Thank you for your feedback, but I already resolved the situation, I just had to activate a certain plugin and the problem was resolved.

View solution in original post

3 REPLIES 3

PaulSylo
Tera Sage
Tera Sage

Hello @Romario DPO 

 

I hope the below links help you,

 

https://docs.servicenow.com/bundle/vancouver-mobile/page/administer/tablet-mobile-ui/concept/sg-mobi...

https://www.youtube.com/watch?v=z_T9VuOCMHQ

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

Thank you for your feedback, but I already resolved the situation, I just had to activate a certain plugin and the problem was resolved.

PaulSylo
Tera Sage
Tera Sage

Ok, Glad that you resolved, pls close the thread!

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !