Paige Duffey
ServiceNow Employee
ServiceNow Employee

Welcome to ServiceNow®
Now Assist for Creator

Are you ready to start your Now Assist for Creator journey? This guide gives you valuable information you can share with your team, including proven guidance and links to key resources—all designed to set you on the path to success. While this guide is primarily designed for ServiceNow platform owners, it also contains useful information for various roles in your organization.
Let's get started!

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Guide Overview

Here's an overview of the topics we will cover in the guide:

  • What is Now Assist for Creator
  • Familiarize yourself with Now Assist
  • Installing, configuring, and managing Now Assist for Creator
  • Bookmark resources

 

   

What is Now Assist for Creator?

Now Assist for Creator is the ServiceNow® collection of generative AI capabilities that accelerates development. It’s designed to help you fuel innovation and drive business growth by putting the power of the Now Platform into the hands of more developers, faster.

Now Assist for Creator provides multiple capabilities that include:

  • Create multi-step flows using natural language
  • Enhance the flow authoring experience with next best action recommendations
  • Write scripts quickly with AI-generated code suggestions based off of prompts 

You can find out more about Now Assist and its benefits here.

 

Understand Generative AI
What is Generative AI? Learn how ServiceNow views Gen AI and stay up-to-date with new innovations in this area as they release. Also view the ServiceNow Gen AI capabilities here.

 

Start by familiarizing yourself with Now Assist for Creator
Before you start on your Now Assist for Creator journey, take the time to learn the basics. This short online course will give you a brief introduction to Now Assist capabilities. Once you’ve finished the course, look through the

product documentation.

 

If you are new to ServiceNow, we also recommend that you take this very short Get Started with the Now Platform course to learn the platform basics. A longer ServiceNow Fundamentals course is also available. 

 

Note that if you are going to use Now Assist for Creator, we strongly suggest you secure the services of a certified ServiceNow system administrator. If you need to train someone for this role, this ServiceNow Certified System Administrator course is available. You can also check out this Application Development Fundamentals course which covers training and lab work to support application development fundamentals in ServiceNow.

 

Key Information

 

Installing, configuring, and managing Now Assist for Creator

This online lab session gives you a quick hands-on overview of the installation and configuration process—including installing and configuring Now Assist for Creator, activating skills, skill usage, and assigning roles.

 

Once installed and configured, Now Assist for Creator is ready to use. To make the most of it, its important to understand how to craft a good prompt. You can get detailed usage tips and prompt guidance, check out these Quick Start guides:

Have questions or want to find the information about the latest release of Now Assist for Creator? Be sure to book mark the Now Assist for Creator Community Product Hub.

 

   

Bookmark these resources!

 

ServiceNow Customer Success Center -- The CSC is a one-stop shop that gives you instant access to proven methodologies, leading practices, and expert insights and advice.

 

NowSupport -- You can get technical issues resolved quickly by contacting our team comprised of ServiceNow employees with deep product knowledge and real-world experience.  Read more here on how to use support.

 

Now Create. ServiceNow’s library of more than 700 leading implementation practices. 

 

ServiceNow Community. Get insights, troubleshooting tips, answers to your questions, and other useful information from ServiceNow experts and other community members.

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Comments
Jerry kk Wong
Kilo Sage
Kilo Sage

Thank you @Paige Duffey for sharing.

EK28
Tera Contributor

Thank you @Paige Duffey  for this getting started guide! Excited to see Now assist for creator in action for our developers.

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Last update:
‎11-08-2024 09:10 AM
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