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12-05-2024 02:50 AM
Creating a Scheduled job that runs weekly to send a notification to “Assigned to” users of
Problem tickets that are opened before a week are still active can anyone suggest me how to do it ?
since i m at learning stage i have no idea about it .
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12-05-2024 07:01 AM
you can run this using scheduled flow.
something using scheduled job like this
Creating a Scheduled Notification
this as well
Notification of open Tasks and Incidents
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-05-2024 07:01 AM
you can run this using scheduled flow.
something using scheduled job like this
Creating a Scheduled Notification
this as well
Notification of open Tasks and Incidents
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-05-2024 07:14 AM
hi @Ankur Bawiskar as u said we can create it by scheduled flow can u please define it briefly about i just want to creat it scheduled flow
is it correct if yes could you pls say what should we mention in workflow field, ?
or
we have to create a seperate flow for it .