Stop the PDI from redirecting to App Engine Studio

Anish Reghu · 3 weeks ago

Dear all,

How to stop the PDI instance from redirecting to App Engine Studio. I prefer the old UI where we have the Application Navigator and we can toggle between different modules at wish.

Regards,

Anish

Anish Reghu · 3 weeks ago

Happy to inform that the upgrade fixed the issue.

Now I can change the user role (which is something I already knew) but was disabled.

But the upgrade fixed the issue without even having to change the user role. As I already mentioned, I was already logged in as a Admin user, it was a technical glitch that despite having admin role, the instance was redirecting to App Engine studio UI, which the upgrade fixed.

Sometimes the PDI behaves weird, guess may be some technical glitches.

Regards,

Anish

View solution in original post

Dr Atul G- LNG · 3 weeks ago

2 options:Try refreshing the PDI from here—sometimes it appears online but actually isn’t. Otherwise, wipe and release the instance.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Anish Reghu · 3 weeks ago

That also is done - the Refresh part, yes to wipe the instance is my last resort, but before that I wanted to get it verified in the community if there is some other hack.

Regards,

Anish

Dr Atul G- LNG · 3 weeks ago

Hi @Anish Reghu

change the user : https://developer.servicenow.com/dev.do#!/manage-instance

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Anish Reghu · 3 weeks ago

Dear all,

Yes, I remember switching between these roles on my earlier PDI logins.

But...

Here's the problem. Manage my instance is greyed out.😊

Why is this happening? Any reasons? How to fix?

Will I have to release my instance and look for a new one?

Regards,

Anish

Dr Atul G- LNG · 3 weeks ago

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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