stuck at login change password
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07-31-2025 09:40 AM
unable to change password.
State that the current password is incorrect.
I gotten the password earlier in the day in my servicenow email, yet that password is incorrect.
I'm getting annoyed, there is no option on that page to resend a ned code or temp password.
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07-31-2025 09:42 AM
Is it a PDI? If yes, go to the Developer site and reset the password
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-31-2025 10:02 AM
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07-31-2025 10:04 AM
You can't do it right now, as your PDI plugin is still being activated. Once it's done, then try again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-31-2025 10:06 AM
I found the solution, Thank you again.
When i did a reset a new password was sent yet was not showing in my main folder yet in another folder within my email. Im. in now.