Track of error message on the form
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01-30-2024 03:26 AM
Hi all,
I have an error message poping up when ever i submit a form based on some condition.
But when i try to find the source of error message on form, I'm not able to find it.
I tried with studio , all the scripts (client , BR, UI policy , message, data policy ) I'm not getting that error message.
can any help me on this . let me know if I'm missing anything while searching.
Thankyou ,
naidile
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01-30-2024 03:29 AM
Hi @NAIDILE S
Please share message details or sreenshot where it is appearning?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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01-30-2024 03:36 AM
Im getting this on the Security incident form , when the severity is not "no incident" or severity 3 . then the response task will be created , after creating it this error mess will pop-up
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01-30-2024 03:39 AM
Hi @NAIDILE S
This ACL error, means you need the required role and then you can work, bcz ITSM Incident and SIR Incident need separate roles.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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01-30-2024 03:54 AM
@Dr Atul G- LNG
True , there are separate roles
But still the error message should be there rtg , i chked on ACL i did not find

