Unable to change the assignment group in incident

sumitkumar9
Tera Contributor

‎08-05-2025 11:53 AM

Screenshot 2025-08-06 002218.png

0 Helpfuls
  • 936 Views
2 REPLIES 2

Dr Atul - LNG
Tera Patron

‎08-06-2025 09:20 AM

Hi @sumitkumar9 

I'm not able to see what issue you're facing. Please share a clearer screenshot.

0 Helpfuls

AndersBGS
Tera Patron

‎08-06-2025 11:01 PM

Hi @sumitkumar9 ,

 

Your snip isn't visible. Do you always face this issue or only under some specific circumstances? Have you verified client scripts, business rules, UI policies, ACLs etc.

 

0 Helpfuls