Unable to change the assignment group in incident

sumitkumar9
Tera Contributor

Screenshot 2025-08-06 002218.png

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sumitkumar9 

I'm not able to see what issue you're facing. Please share a clearer screenshot.

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Dr. Atul G. - Learn N Grow Together
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AndersBGS
Tera Patron
Tera Patron

Hi @sumitkumar9 ,

 

Your snip isn't visible. Do you always face this issue or only under some specific circumstances? Have you verified client scripts, business rules, UI policies, ACLs etc.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/