Unable to edit one of change field from list view after having admin role

[Priya Singh 2 2]

Hi Team I have created one dropdown filed on Change form & I need to edit it from list view but I am unbale to do that though I am having admin role in Service Now.

I also tried to create an ACL but that is also not working :

But it's not working, please advise what solution I need to apply here ?

[Dr Atul G- LNG]

Hi @Priya Singh 2 2 

Is any Client script on same? or any ACL on same field?

[Ankur Bawiskar]

@Priya Singh 2 2 

are you able to list edit other fields?

is there any list_edit ACL for that field on CHG table which blocks editing?

OR

Is there any OOB list_edit ACL on change_request table which blocks list editing for all fields?

OR

Did you check list control and see if List editing is disabled?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Priya Singh 2 2]

@Ankur Bawiskar Thank you it helped however I only need to make my custom field editable not all fields in change_request list view 

When I am making disable list editing it is making rest of fields also editable. 

[Ankur Bawiskar]

@Priya Singh 2 2 

Glad to know that my approach worked and helped you.

If my response helped please mark it correct and close the thread so that it benefits future readers.