Unable to edit one of change field from list view after having admin role

Priya Singh 2 2
Tera Contributor

Hi Team I have created one dropdown filed on Change form & I need to edit it from list view but I am unbale to do that though I am having admin role in Service Now.

I also tried to create an ACL but that is also not working :

PriyaSingh22_0-1743688761673.png

PriyaSingh22_1-1743688819053.png

 

But it's not working, please advise what solution I need to apply here ?

 

1 ACCEPTED SOLUTION

@Priya Singh 2 2 

to make your custom fields editable in list view you should have list_edit ACLs on those individual fields with proper condition and roles

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

@Priya Singh 2 2 

to make your custom fields editable in list view you should have list_edit ACLs on those individual fields with proper condition and roles

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader