Unable to Login my instance

Maheshsingh
Tera Contributor

Hello,

I am not able to login my instance. Whenever I click on start building option it showing me the error that

"Only interactive users are allowed to access UI"

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Maheshsingh 

 

Look like some user issue? Which user you are using to login? Any screenshot?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Sandeep Rajput
Tera Patron
Tera Patron

@Maheshsingh By any chance, did you check the Webservice access only checkbox on your user record on your instance.

 

Screenshot 2025-04-18 at 7.47.35 PM.pngScreenshot 2025-04-18 at 7.47.57 PM.png

Setting this field to checked prevents users from login in the application.

I think, I did this when I was trying some integration part. But now how I can uncheck the checkbox as I am not able to login.