Tricia Tran
ServiceNow Employee
ServiceNow Employee

Enterprise architects are making a comeback, as sprawling IT estates confront economic headwinds and increasing cybersecurity risk. Organizations find that the disciplined and systematic approach EA brings to assessing the IT landscape and driving portfolio strategy is essential. The modern EA group must evolve beyond older, more technical approaches; it must be agile, responsive, and accountable for real business outcomes. Enterprise service management is a key enabler and partner for enterprise architects, providing both critical access to the enterprise portfolio as well as critical platform capabilities. 

Watch this on-demand webinar recording​ and learn

  • What successful EA teams are doing, and what they are leaving behind
  • The key intersections between enterprise service management and EA
  • By the numbers: what does Forrester’s survey data say about EA and key related service management topics?