ACL with no roles not working in Yokohama

[priyeshm]

Hi, 

I am upgrading my instances from Washington to Yokohama version , in Yokohama I find that ACL without any roles are not working. We have multiple ACL for end user which don't have any roles, as the end users in my instance don't have any roles, can you please let me know is there any workaround or solution for this scenario, is adding public role cause security risk.

Regards

Priyesh

[Viraj Hudlikar]

Hello @priyeshm 

See ACL having no role is risky thing, better to add snc_internal role as this role is usually granted to enduser when they are onboarded in instance. Putting public role is not advisable in ACL.

Check this link - ACL (Access Control List) : Data Level Security within ServiceNow – nowTekTalk

https://www.basicoservicenowlearning.in/2021/08/acl-in-servicenow.html

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[priyeshm]

Hi Viraj,

I am not able to find or assign this role in ACL, I am not able to search this role in my instance.

Thanks

Priyesh

[Viraj Hudlikar]

Hello @priyeshm 
For this role you need to enable plugin called Explicit Role (com.glide.explicit_roles)
https://www.servicenow.com/docs/csh?topicname=explicit-role-plugin.html&version=latest

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[bilomen]

were you able to find the solution?