Applying Servicenow changes in Workspace

MYousaf111
Tera Contributor

‎06-24-2024 07:15 AM

Hi Community, I need help. I have a catalog item and created a catalog clientscript that runs successfully on Now Experience and Portal. But the problem is it's not working in Workspace. How can I apply that change in Workspace?

I have read that first I have to create a Ux client script include, Is this the only way possible?

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Community Alums
Not applicable

‎06-24-2024 07:27 PM

Hi @MYousaf111 ,

Let's start with basics : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827632

 

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MYousaf111
Tera Contributor
In response to Community Alums

‎06-25-2024 07:15 AM

It's already selected. Plus I am talking about the Catalog clientscript of a record producer.

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MYousaf111
Tera Contributor
In response to Community Alums

‎06-25-2024 08:32 AM

Hi Sandeep, No it's not working. And I am working in Catalog client script, not simple client script.

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-O-
Kilo Patron
Kilo Patron

‎06-25-2024 12:08 PM

It should normally work.
Can you share the script - maybe it has some problem or used unavailable objects/methods.

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