Best practice for Upgrade when plugins are incompatible to new versions

[IceIronDragon]

hello all,

We are facing a situation where in we want to move to Vancouver release but there are three integrations which are not compatible with Vancouver release.

There is a high dependency on these Integrations.

I wanted to understand what are the best practice or action plan we can do to do a success upgrade.

We only have three instances (dev,test,prod).

[ersureshbe]

Hi, Pls use the below link to understand the checklist before the upgrade. Incompatibility issue  - I believe you experienced it in a Non-Prod Instance. If yes, what issue you are facing?

https://downloads.docs.servicenow.com/enus/paris/upgrade/servicenow-upgrade-planning-checklist.pdf

https://docs.servicenow.com/en-US/bundle/vancouver-release-notes/page/release-notes/upgrades/upgrade...