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Cherwell ITSM - ServiceNow

5star-Umar
Tera Contributor

‎10-14-2024 05:26 AM

Hi Guys! 

I was wondering if anybody has been involved in a Cherwell ITSM - ServiceNow migration and could be interested in helping us out. 

We are looking for use cases on this topic and some useful advice and feedback.

It's really important for us to understand any potential blockers and most importantly the benefits and competitive advantage of ServiceNow from a client perspective. 

 

Any notes of opinions would be great, also please don't hesitate to drop me a DM.

Kind Regards 🙂 

 

Umar 

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ersureshbe
Giga Sage

‎10-14-2024 06:32 AM

Hi,

Consider below use cases are associated with your use cases. The following items are key pillars for tool migrations.

1. Process

2. Custom to OOB mappings (Fields)

3. Integrations

4. End User Catalogues

5. Data Migrations

Regards,
Suresh.