Need help on assigning o365 license from ServiceNow flow

[venuvedala]

{
    "Action Status": {
        "code": 1,
        "message": "Error:  Unknown Error (Process Automation.17308fbf77816110cc985228c81061df; line 5)"
    }
}

Integrated ServiceNow with Azure AD using spoke. I am able to create a user from the flow using create user trigger (RITM) but not  able to assign license. 

[Krister Jay Cus]

I have the same issue. Did you get the solution for this?

Thanks!

[Yanal]

did you get to a solution?

[mfhaciahmetoglu]

Any solutions to this?

[dzalewski]

Hi, not sure if anyone posted a resolution, but based on your screenshot it looks you're trying to pass the user's ServiceNow sys_id to the action as the user_id, but the action expects to receive the user's Microsoft userPrincipalName (UPN) or GUID. In this case, when calling the Assign User License action and defining the user_id input, you would need to dot walk from the sys_user record to the user's UPN/GUID (or otherwise determine how to pass in the UPN/GUID to the action).