CSDM Application Service

Nisha30
Kilo Sage

Hello Experts,

Need some suggestion to model the Application service have gone through CSDM 4.0 but still have some confusion 

Example : Lets say what have you would have modelled as per best practice if there are 3 components say example

1. Printing Platform

2. HP Printers

3. Canon Printers

4.Printing essentials/accessories

 

Would Application Service = Printing Platform or individual 'HP Printers' and so on 

For now we do not use Service Mapping but be using it later. SO if I model Application Service = Printing Platform

what would be entry point in Service Mapping , do we have to give separate entry points for each one or it would be best to have Application Service = HP Printers and so on.

 

Please suggest your thoughts would be helpul.

Thanks

 

 

 

1 ACCEPTED SOLUTION

Ryan Duce
Tera Guru
  1. "Printing Platform" sounds like an application service. A deployed application stack that supports an IT service.
  2. "HP Printers": I would track this as a Dynamic CI Group (a kind of application service) that uses the CI filter of "Class = Printer & Manufacturer = HP".
  3. "Canon Printers": I would track this as a Dynamic CI Group (a kind of application service) that uses the CI filter of "Class = Printer & Manufacturer = Canon".
  4. "Printing accessories" sounds like a Business Service. This is something IT does for the business but it's not a deployed instance of an application or a live operational CI.

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nisha30 

 

Remember these definitions

 

LearnNGrowAtul_0-1702900811421.png

 

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Hi Atul,

Thanks for your reply ,I am aware of definitions in whitepaper and documents but what I really looking for is the above example with points which have mentioned can you put some thoughts on the query .

Thanks

Ryan Duce
Tera Guru
  1. "Printing Platform" sounds like an application service. A deployed application stack that supports an IT service.
  2. "HP Printers": I would track this as a Dynamic CI Group (a kind of application service) that uses the CI filter of "Class = Printer & Manufacturer = HP".
  3. "Canon Printers": I would track this as a Dynamic CI Group (a kind of application service) that uses the CI filter of "Class = Printer & Manufacturer = Canon".
  4. "Printing accessories" sounds like a Business Service. This is something IT does for the business but it's not a deployed instance of an application or a live operational CI.