Decision Tree does not load on Interaction forms Recommended Actions

shravani191
Tera Contributor

Hi All,

 

I'm trying to created Recommended actions for Interaction records. I have created a decision tree with reference to interactions, created a context with interaction table, rule and a recommendation. But my Decision tree does not get loaded on the Interaction form.

 

Note: I also have created a page variant on UI builder to show the recommended actions on the contextual side bar.

 

Any help would be appreciated. Thanks in Advance. 

2 REPLIES 2

Colin Wilson
Giga Guru

@shravani191 did you ever find a solution for this issue you had?

sn_wanderer
Tera Contributor

Interested in this too as I have a requirement for the Recommended Actions from Interaction.