Decision Tree does not load on Interaction forms Recommended Actions
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07-02-2024 11:55 AM
Hi All,
I'm trying to created Recommended actions for Interaction records. I have created a decision tree with reference to interactions, created a context with interaction table, rule and a recommendation. But my Decision tree does not get loaded on the Interaction form.
Note: I also have created a page variant on UI builder to show the recommended actions on the contextual side bar.
Any help would be appreciated. Thanks in Advance.
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08-28-2024 10:44 AM
@shravani191 did you ever find a solution for this issue you had?
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09-09-2024 05:33 AM
Interested in this too as I have a requirement for the Recommended Actions from Interaction.