Does ServiceNow support the use of Business Process Management Notation 2 (BPMN 2) ?

[Ray Lo Presti]

I am trying to understand if ServiceNow uses is compatible with BPMN2? 

[Ahmed Drar]

Hi Ray,

I don't think you can create workflow in ServiceNow by import BPMN2 XML into ServiceNow, and i haven't seen any GUI in ServiceNow where the system represents process using BPMN. I have seen customers just BPMN as sort of documentation and store it in ServiceNow Knowledge base.

I hope that helps.

Please mark my answer as ✅ Correct / Helpful based on the Impact.