Generative AI Use Cases

[pszpakowski]

For those of you using Generative AI within ServiceNow what are some of the use cases you are using it for? It's been great for asking questions, building Knowledge articles and summarizing incidents.  I'm looking for further use cases.

[Community Alums]

Hi @pszpakowski ,

Please refer to these blogs and articles:

https://www.servicenow.com/community/in-other-news/servicenow-and-generative-ai/ba-p/2579347

https://www.servicenow.com/blogs/2023/unleash-possibilities-generative-ai.html