Generative AI Use Cases

pszpakowski · ‎06-08-2023

For those of you using Generative AI within ServiceNow what are some of the use cases you are using it for? It's been great for asking questions, building Knowledge articles and summarizing incidents. I'm looking for further use cases.

Community Alums · ‎06-08-2023

Hi @pszpakowski ,

Please refer to these blogs and articles:

https://www.servicenow.com/community/in-other-news/servicenow-and-generative-ai/ba-p/2579347

https://www.servicenow.com/blogs/2023/unleash-possibilities-generative-ai.html