Global Search with custom String Field

[Rohit Shetty]

I created a new custom field on an incident table. Is it possible to use the value on this custom field to search for Incidents using global search? For example, I have this value set as <ART452> on the custom field, can the global search display the incident based on this?

I can confirm there is a Text search table (ts_table) record with conditions matching the search.
I can confirm the [Text Index] is set to true on the collection record of Incident table.

I regenerated text indexing as well.

Is there anything else I should be trying?

[Maik Skoddow]

Hi

you don't need to configure anything. OOTB the task table and all of its children is indexed automatically. That also includes all existing and new text-based columns.

So I just added a new column "Test" and entered the given string "ART452":

Right after that, the global search found the related incident when searching for "ART452":

Maik

[Jainam Pattani]

Hi, i have the same query but in my case the table extends order table, so how can we make the custom field searchable using global search