Guidelines for decommissioning features in the ServiceNow platform

vimal1159
Tera Contributor

‎01-22-2024 01:58 AM

Hi All,

 

I have a requirement to decommission several features in ServiceNow, but currently, we lack standardized guidelines or steps to follow for this process. I am seeking recommendations from the community for any general guidelines and steps that can be documented and shared with teams. This documentation would serve as a reference for future requirements involving feature decommissioning.

 

Thanks,

Vimal

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-22-2024 05:10 AM

Hi @vimal1159 

 

May I know what feature you are planning to decommission. bcz when you say feature, look like you are talking OOTB Platform feature or features created by you as custom?

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Dr. Atul G. - Learn N Grow Together
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vimal1159
Tera Contributor

‎01-24-2024 03:06 AM

No, It did not and I will wait for some other responder to share their point of view. 

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