Hi, Is there any way to show the incident data on portal/platform ui to end user ?
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10-10-2024 02:46 AM
Hi, Is there any way to show the incident data on portal or platform UI to end user which were not raised by them without consuming any license?
Thanks in Advance
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10-10-2024 02:49 AM
A Portal is one way that an end user can log an incident and see his/ her own incident without consuming any licence.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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10-10-2024 04:01 AM
Hi @Dr Atul G- LNG
Thank you for prompt response.
We wanted to check that data of incidents which were not raised by them. Any Idea on this?
Thanks
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10-10-2024 05:35 AM
Hi @Community Alums
Who is WE here? is fulfiller or incident manager or end user?
Fulfiller can see the data in native view.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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10-10-2024 02:54 AM
Hi @Dr Atul G- LNG
Thanks for Prompt response.
We wanted to check that show the data of incidents which were not raised by end users.
Thank you.
