Hi Team,Is ATF Test Generator and Cloud Runner App available for GovCommunityCloud (GCC) instances? And does it work the same as Commercial instances? ThanksBalu
I have a question about to structure the support/assignment groups for dashboard and reporting roll ups. My struggle is we have many support groups where someone in IT is assigned as support group manager. That person could be a analyst, Manager, Dir...
Hi Team, We are using a MID server with OI enabled. After every MID service restart, we are seeing MID server extension contexts are stuck in "Starting" Status and never shows up. 1. Sometimes after MID server service restarts, extension contexts sho...
Hello Team, In Utah release, there was a new feature released as "Proactive Triggers". I had followed all the steps as per the docs (Enabled the property, Set the trigger and actions to active) but the pop-up isn't showing up on the instance? Clear...
Hi Team, I have successfully integrated ServiceNow with Google Calendar and it generates the invite and passes the details from the request body. But the invite is generated without conference details. Seems like below script avails to pass static ...
Hi Team, Using BR, I'm calling a script include which triggers the REST message and I'm passing request body from the script include, where I'm able to pass the Start and End date & time but unable to pass the attendees list, var reqbody = {}; ...
I am trying to connect dots on DPM OOB configurations - a very new and interesting feature of Servicenow. Trying to find references on how to configure Need Attention Panel[landing Page] for DPM. I am looking forward to get answers on below 2 queries...
Hi Experts, We have two OKTA tenants integrated with Servicenow. Example Tenant A and Tenant B, these two have SSO enabled with Servicenow.Instance URL: ABC.Servicenow.comOkta tenant URL Tenant A: ABCTenant A .OKTA.comOkta tenant URL Tenant B:ABCTena...
ServiceNow consist of Knowledge, Incidents, Service Catalog, Virtual Task Boards as part of their offering. Knowledge articles are organized inside Knowledge bases in ServiceNow. There are four ways to control user access to knowledge base or article...
Hi, We are implementing Cloud Provisioning and Governance and the Terraform provider (using Terraform CLI). We were using ServiceNow Tokio, and everything was working fine. However, when the instance was migrated to Tokio, we realize the Terraform fi...
This is for Request. When a user submits the requests in self service portal, is there a way they can see the attachments added by the fulfillment groups.
I have a requirement where they want the submitter who is part of that request approval group to not to approve the request. Please let me know if this can be achieved.
Hi folks,so I'm about to implement a custom application that is going to rely on Workspace / AWA for routing of tasks.Wondering if anyone with some experience in settipg this up for MSPs/shared services could mention some useful hints as to what to w...
I want to understand how "Calculate the estimated complete date SAFe" this script action is called.I can see that there is an event but in logs, it always shows the first info message.This Job [SAFe] Daily Data Collection is responsible for hitting t...
Right now, the activity sets on a lifecycle event are driven off of HR profile like start date or end date. Once we implement jobs table, should the triggers move to the Jobs table instead of HR profile?What impact would a job table have on current H...
