I created a notification when any user got role flow_designer then a notification is sent
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3 weeks ago
Whenever the Flow Designer role is assigned to a user, a notification should be sent.
To achieve this, I created:
An event on the sys_user_has_role table
An after Business Rule on the sys_user_has_role table to queue the event
A notification configured on the sys_user_has_role table
However, when the role is removed from the user, the notification email is not visible in the Email Logs (sys_email).
Could you help identify the reason for this behavior?
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3 weeks ago
you want email to be sent when role is added or role is removed?
your requirement and your question is conflicting
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader