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Import Alert Correlation or Alert Management Rules from Legacy tool to SN

Rahul115
Tera Contributor

‎06-27-2024 09:10 AM

Hello,

I have a requirement to move around 20K plus rules ( Similar to Alert Correlation/Alert Management rules) from client legacy tool to SN Event Management module. Is there a way to do it directly or do we need to manually build all the rules in SN.

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Harneet1
Tera Contributor

‎06-28-2024 04:27 AM

Hi @Rahul115,

 

Just shooting an idea in the bush, but can you not create transform maps to bring those rules into ServiceNow? I understand the import won't be straightforward forward but if you can map the fields across with the right conditions it can work. 

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