Knowledge Article movement

ramesham
Tera Contributor

HI,

I want to move All the articles which are there in one knowledge base to another another knowledge base without any impact on the knowledge articles.

Please suggest the best approach for this.

5 REPLIES 5

Omkar Kumbhar
Mega Sage
Mega Sage

Hello Ramesham,

You can update the knowldge base field of the knowledge articles. You can also write the fix script to update it in bulk.

OmkarKumbhar_0-1695374358759.png

 

Thank you,

Omkar

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Changing knowledge base field for many articles and publishing again will consume more time.

@ramesham once you update the  knowlegde base. please check the below link to bluk publish the articles.

https://www.servicenow.com/community/itsm-forum/can-i-run-the-instant-publish-on-articles-in-draft-s...

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

@ramesham 

 

@ramesham 

 

How many articles do you have to be updated?

You can update it's KB using background script/fix script

You don't need to update article one by one

Just add existing knowledge base name in the addQuery and use while loop to update the articles

 

Note-Assuming you wan to move all article from one knowledge base to another one

 

 

 

If my answer solved your issue, please mark my answer as Correct & 👍Helpful based on the Impact

Thanks,

Manjusha Bangale