MIM notification messages

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Vaibhav Ramteke
Tera Contributor

‎05-08-2026 03:32 AM

Hi Community,

 

everything is working correctly, but the message received in Microsoft Teams appears in paragraph format instead of a clear or proper format; what should I do or suggest?
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Nilesh Pol
Kilo Sage

‎05-08-2026 05:04 AM

@Vaibhav Ramteke help us with notification configurations OR use HTML tags like <br/> for line breaks and <b> for bolding in your notification body to force structure.

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Tanushree Maiti
Tera Patron

‎05-08-2026 06:13 AM

Hi @Vaibhav Ramteke 

 

MS Teams Spoke uses Connector Cards (MessageCards) format for posting cards, which differs from the Adaptive Cards format used in Teams workflows.

https://learn.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/cards/cards-referen...

 

Check this link if helps: Format your bot messages 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti