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04-22-2025 01:43 PM
Hello Experts,
Is it possible to have digital signature functionality in ServiceNow to replace docusign ?
I am not referring to integrate Docusign with ServiceNow....it is Complete replacement to save Docusign license cost.
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04-22-2025 10:43 PM
ServiceNow does have signature pad feature, you can explore on that
But DocuSign is a separate tool and not all features of DocuSign is possible within ServiceNow
Signature pad for ServiceNow applications
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-23-2025 05:54 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-22-2025 10:15 PM
Hi @now-world
As per my knowledge, no — the reason is that ServiceNow is a platform that holds data, while signatures typically come from external sources. ServiceNow does not provide a native interface for capturing signatures directly. So, the signature must be captured in another tool and then brought into ServiceNow. DocuSign is one such tool commonly used for this purpose.
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04-22-2025 10:43 PM
ServiceNow does have signature pad feature, you can explore on that
But DocuSign is a separate tool and not all features of DocuSign is possible within ServiceNow
Signature pad for ServiceNow applications
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-23-2025 05:54 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader