Project Managers unable to move stories between sprints in agile board.

[Manmaya Kumar S]

Hi,

We have the agile board wherein the project managers are expected to drag stories from one sprint to the other. However its not working for some of the users. I have checked they all are having the necessary roles such as scrum_manager, project_manager, scrum admin etc but not sure why its not working for some of them.
Does it require a special setting to be enabled for them?

Any suggestions would be appreciated.
Thanks! 

[Prinssi]

Hi @Manmaya Kumar S,

Have you been able to impersonate the users to replicate the issue? And these same users who cannot drag and drop the stories - do they have the ability to change the sprint using the field within the story record?

[Manmaya Kumar S]

Hi @Prinssi 

Yes I could check by impersonating them, The do have access to update the sprint field on the stories, however the dragging part is not working.


Thanks!

[GlideFather]

Hi,
Validate whether it is ALL stories or just some of them, it could help you to debug further.

If all of them, then it would be some platform-level thing, if only some, it might be data-related, something like the story being blocked preventing from moving, or something like that.

As far as I know, it shall be available for all the users having the right roles, no exception..