Schedule Jobs Monitor
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-10-2023 08:26 AM
Not sure if this is the right place to ask but I'm trying to figure out a way to get confirmation on whether a scheduled job has run or not and if it has any errors. Currently we are notified through emails on the state of these jobs but it would be nice to come to a one stop shop that would display all our important jobs and how they ran. Im hoping to find an out of the box solution that's a dashboard or report thats tells how our jobs did over the weekend so we can hop on any issues that may have occurred during there process. Does SN provide any free tools or does anyone have any insight on how to do this? Thanks!
- Labels:
-
Architect
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-10-2023 01:07 PM
Hi, if you are having issues with scheduled jobs running slowly or not completing, then I would recommend focusing on fixing the underlying issues rather than looking at providing simplistic visibility of these situations in real time; Otherwise, if a job is scheduled then I would expect it to run and complete without any need to monitor\review.
System Diagnostics > Active transactions (all Nodes) will show you anything currently running in your instance.
You can also report on system tables like syslog_transaction and sysevent, so could create a dashboard
Product Documentation | ServiceNow
But I would not recommend this as a best practice approach as it has the potential to impact BAU operations.
