ServiceNow Domain Separation for Service Providers

[Naushad1]

Hi All,

I was wondering if anyone can help me in understanding the difference between "ServiceNow Domain Separation for Non MSP" and "ServiceNow Domain Separation for MSP". How the configurations are different in ServiceNow?

ServiceNow advised that it is not possible to retrospectively reconfigure an MSP domain within a non-MSP configuration. The platform must be rebuilt and configuration migrated to the new build.

Does renaming existing domain and creating new child domains won't be sufficient?

Also in order to migrate configurations and data from one domain to the other , is there any process to follow?

Note: CSM has been installed on the instance.

Thank you very much for the response.

[hennryboss231]

Hi,

Assuming you're as of now in conversations with ServiceNow about it, I could go on in that help case/correspondence? As the thing you're asking isn't something normal and I would envision not very many would have any information connected with that and are consistently addressing inquiries on the discussions, subsequently your inquiry might wind up getting unanswered.

If it's not too much trouble, mark my answer as Accommodating as well as Acknowledge Arrangement, if material. Much appreciated!

I welcome you to visit my best custom umbrella ServiceNow on all over the world