SN and Jira is on-prem integration.

anuradhahy · ‎01-24-2025

Hello Community,

I'm looking to integrate our cloud-based ServiceNow instance with our on-prem Jira instance. What are the recommended approaches and best practices for achieving this integration?

Thank you in advance for your insights and expertise!

Best regards,

Anuradha

Dr Atul G- LNG · ‎01-24-2025

Hi @anuradhahy

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760302

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

Dr Atul G- LNG · ‎01-24-2025

Hi @anuradhahy

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760302

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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anuradhahy · ‎01-24-2025

Hi @Dr Atul G- LNG ,

I get this.. but could you please share detail steps? I am new to this so some details step by steps process would help.

Thanks

Dr Atul G- LNG · ‎01-24-2025

Hi @anuradhahy

I did not get specific to on -premises but the video will give you more details

https://www.youtube.com/watch?v=37iJjKz94Qw

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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