SN and Jira is on-prem integration.

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anuradhahy
Giga Contributor

‎01-24-2025 02:51 AM

Hello Community,

I'm looking to integrate our cloud-based ServiceNow instance with our on-prem Jira instance. What are the recommended approaches and best practices for achieving this integration?

 

Thank you in advance for your insights and expertise!

Best regards,

Anuradha

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anuradhahy
Giga Contributor
In response to Dr Atul - LNG

‎01-24-2025 06:38 AM

Hi @Dr Atul - LNG ,

I get this.. but could you please share detail steps? I am new to this so some details step by steps process would help.

Thanks

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Dr Atul - LNG
Tera Patron
In response to anuradhahy

‎01-24-2025 10:42 AM

Hi @anuradhahy 

 

I did not get specific to on -premises but the video will give you more details

 

https://www.youtube.com/watch?v=37iJjKz94Qw

Integrate Jira and ServiceNow - Step-by-Step
Integrate Jira and ServiceNow - Step-by-Step
youtube.com/watch?v=37iJjKz94Qw
In this longer format video I show each step (and misstep) in integrating my personal Jira instance with a ServiceNow instance. While the integration instructions provided by ServiceNow are a starting point, this video shows how it's done with mistakes and all! #servicenow #jira #atlassianjira ...
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