SN and Jira is on-prem integration.

[anuradhahy]

Hello Community,

I'm looking to integrate our cloud-based ServiceNow instance with our on-prem Jira instance. What are the recommended approaches and best practices for achieving this integration?

Thank you in advance for your insights and expertise!

Best regards,

Anuradha

[Dr Atul G- LNG · Accepted solution]

Hi @anuradhahy 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760302

[anuradhahy]

Hi @Dr Atul G- LNG ,

I get this.. but could you please share detail steps? I am new to this so some details step by steps process would help.

Thanks

[Dr Atul G- LNG]

Hi @anuradhahy 

I did not get specific to on -premises but the video will give you more details

https://www.youtube.com/watch?v=37iJjKz94Qw