11-06-2022 10:26 PM
Please can anyone help me with Technical Design Document for Virtual Agent and IVR?
Thank you.
12-21-2022 12:42 AM - last edited on 02-18-2025 10:31 AM by Steph Morillo
Did you checked the documents for Virtual Agent provided under https://learning.servicenow.com/nowcreate?id=search_assets?
05-01-2023 07:11 AM
Hi There,
You mean this: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/virtual-agent/concept/va...
Feel free to contact the 3CLogic team if you are interested in learning more about their IVR integration with ServiceNow VA. You can learn more here in the SN release notes as well.
The 3CLogic Team (servicenow@3clogic.com)
