TMF Work Order & Work Order Task

[sylvaind]

Hello,

are TMF697 WorkOrder Management & TMF713 Work Management available in ServiceNow REST API explorer?

Thank you

[Community Alums]

HI @sylvaind ,

It's not available , you will need to create , please follow the steps which will give you an idea :

https://www.servicenow.com/community/telecom-articles/dyk-create-your-tmf-payloads-in-simple-steps/t...

To support interoperability between different technologies, the TMF publishes TMF Open APIs and these cover processes such as Alarm Management, Trouble Ticketing and Order Management. ServiceNow's Telecommunications products offer TMF Open APIs and this includes ServiceNow Order Management for Telecommunications. An example is an API based upon the TMF641 Service Ordering Management API specification. You can find more detailed in the online documents, for example; https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/guides/telecom/concept/se...

[PritamG · Accepted solution]

ServiceNow's REST API Explorer includes several TM Forum (TMF) Open APIs, such as the Service Order Open API and Product Inventory Open API.

However, TMF697 (Work Order Management) and TMF713 (Work Management) are not currently available in the REST API Explorer. To implement these specific APIs, you may need to develop custom integrations or consult ServiceNow's Telecom Community for further assistance.