What courses / resources are recommended for Presales Architects

[Steve Cansdale1]

What courses and/or resources are recommended for Presales Architects? I'm not looking for technical / configuration courses here, just those that would help me map customer requirements to ServiceNow modules/functions as well as sell ServiceNow functionality to new customers.

[Mike Mayer]

Steve,

Unfortunately, the content in our partner portal is accessible only to current partners. Some content is shared under NDA in advance of releases to ensure that our partners can be prepared to help our customers when that release happens. 

Without that access for now, I would encourage you to pursue additional implementation certifications through our Training & Certification organization. As an experienced pre-sales person, you'll certainly be able to spin that learning into the right messaging when you're looking for that next gig. What we'll often do here is earn that CIS certification, and work through the publicly facing product and solution material at ServiceNow.com to tell the best stories.

In terms of creating new connections in the ecosystem, I would also encourage you to attend your local SNUG - ServiceNow User Group. This community site lists them under "Groups", and we often have partners in attendance and sponsoring the events. Great networking opportunities...

Best of luck!

Mike Mayer

[sarfaraz_k]

Several key courses and resources can provide substantial benefits for Sales Architects who aim to excel in mapping customer requirements to ServiceNow modules and effectively selling ServiceNow functionalities. Firstly, consider enrolling in the Cloud Architect Course, which offers a comprehensive overview of the sales process, customer engagement strategies, and aligning ServiceNow solutions with business needs. Additionally, the "ServiceNow Sales Acceleration Program" focuses on enhancing your ability to articulate the value of ServiceNow to potential clients through targeted training and real-world scenarios.