Where can I learn more about Agent Chat? Where can I learn more about AWA? Where can I learn more a

Gatn · ‎05-17-2025

Where can I learn more about Agent Chat? Where can I learn more about AWA? Where can I learn more about Workspace? C

Dr Atul G- LNG · ‎05-18-2025

Hi @Gatn

https://learning.servicenow.com/lxp/en/now-platform/virtual-agent-fundamentals?id=learning_course_pr...

https://learning.servicenow.com/lxp/en/credentials/micro-certification-virtual-agent?id=kb_article_v...

https://learning.servicenow.com/lxp/en/it-operations-management/introduction-to-cmdb-workspace?id=le...

https://learning.servicenow.com/lxp/en/now-platform/create-a-workspace-theme?id=learning_course_prev...

https://learning.servicenow.com/lxp/en/it-service-management/service-operations-workspace-sow-bootca...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎05-18-2025

Hi @Gatn

https://learning.servicenow.com/lxp/en/now-platform/virtual-agent-fundamentals?id=learning_course_pr...

https://learning.servicenow.com/lxp/en/credentials/micro-certification-virtual-agent?id=kb_article_v...

https://learning.servicenow.com/lxp/en/it-operations-management/introduction-to-cmdb-workspace?id=le...

https://learning.servicenow.com/lxp/en/now-platform/create-a-workspace-theme?id=learning_course_prev...

https://learning.servicenow.com/lxp/en/it-service-management/service-operations-workspace-sow-bootca...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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NathanBryant · ‎05-20-2025

Hi, thanks for sharing those links, you made my day.

Learning about Agent Chat features is crucial for boosting user experience. For those juggling academic writing while diving into new tech, a research paper writing service can free up your schedule. Just like Agent Chat automates service.

Gatn · ‎05-21-2025

thanks