Where do the on-prem instance glide files need to be installed?

[chump_or_champ]

Good evening, 

We're installing an on-prem instance of ServiceNow Kingston. I'm running into a little bit of confusion when reviewing the SNOW HI documentation (KB article). 

I'm configured on a VM running Red Hat Enterprise Linux 6.9 but now I'm at the step where I'm deploying the application nodes. I'm not sure what I misunderstood, but I ended up installing the application nodes at root level in a /glide/nodes/ folder. Is this correct or should this be installed in /home/<user>/glide/nodes/?

Thanks!

[dravvyramlochun]

Hello 

Please ahve a look at the Dployment Guide and you will have all the installation directories and steps

Thanks,
Dravvy

Please Hit Helpful or Correct depending on the impact of the response

[chump_or_champ]

That is the very KB article I'm referring to in my original question. I'm asking for specific clarification around step 5 under "Installing ServiceNow Instances". Thanks!

[Daniel Draes]

I am surprised that there is no one from ServiceNow assisting you in this. We do have a dedicated team to support customers like you in the initial installation. I would believe this is a absolute requirement before going on premise. Otherwise you will end up in trouble sooner or later for sure.

[chump_or_champ]

I agree. If my question isn't clear enough, I would hope someone would let me know and I could provide clarification where needed.