Zendesk data to servicenow in xml

[Sweta24]

Hi All,

we have integrated with Zendesk to Servicenow , but old data they gave in XML only to load in Servicenow
Kindly help to load data in to servicenow?
they gave in xlsx but worknotes not updated with xlsx , so they gave again in XML ..kindly help me on this , i will pay for this work

[Josh Gold]

@Sweta24 You could always try Unito's 2-way integration for Zendesk and ServiceNow. It includes a free trial to test it out yourself and see if the integration works as intended.

And you can find ServiceNow docs for Unito on their knowledge base.

Unito is a low-code solution that's fully customizable. You can turn tickets in Zendesk into ServiceNow records and back with automated 2-way updates. Let me know if you have any questions!