Default value for a reference field on UI page

[Swetha M]

How to set a particular caller name as default value in Caller field(reference) on an incident form UI page.

[Nalin Bisht]

Step 1: Right-click on the field label, and select configure dictionary.  

Step 2: In the Default Value section, uncheck "Use dynamic default" and enter the sys id of the user you want to have as default on the caller field.

[Swetha M]

Hi Nalin,

My default value should be only for the incidents on my UI page in Analyst workspace. Remaining incidents in other views need not have this value.

[praphul pandey]

Hi @Swetha M 

There are 3 way to do this.

1) Dictionary default value

javascript: gs.getUserID();

OR

2) On load client script on that table

function onLoad(){

 if(g_form.isNewRecord()){

  g_form.setValue('caller_id', g_user.userID);

 }

}

OR

3) Display business rule on that table

(function executeRule(current, previous /*null when async*/) {

 if(current.isNewRecord())

  current.caller_id = gs.getUserID();

})(current, previous);

Thanks 

praphul kumar pandey

[Swetha M]

@Ankur Bawiskar  any advice on this?? 

[Ankur Bawiskar]

@Swetha M 

Can you share your business requirement here?