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Forum Posts

send data from customer instance to data center instance

Hello Team,   We want to connect with end-points hosted within Cloud VPN from customer instances. For that we are exploring using Data center instance. Since Data Center instances have CITRUS API, these API's should help us in connecting with those e...

Gaurav Garg3 by ServiceNow Employee
  • 335 Views
  • 1 replies
  • 1 helpfuls

run script on app server and db server

Hello Team,   I want to send metrics data from customer instances to Big Data. Big Data receives data via kafka topic.It seems we need to have producer inside 'Cloud VPN' since kafka end point is guarded behind VPN. Hence we need to host producer at ...

Gaurav Garg3 by ServiceNow Employee
  • 425 Views
  • 1 replies
  • 0 helpfuls

Issue in resolving a SRAPI endpoint to a CSV file

Hello Experts,We have a requirement where user should be able to directly download selected records from the list view of a table into a CSV file via a UI button on the list banner. This is implemented via a Scripted REST API(GET). On clicking the UI...

CSA Exam Vouchers

Hi All,If I am not being able to pass CSA in the first attempt, how many more vouchers do they provide for retake?Any idea? Thanks in advance

p_mriganka by Tera Contributor
  • 802 Views
  • 3 replies
  • 0 helpfuls

Hide transform maps in navigator

In navigator under CMDB Dataload  transform map pointing to models should not be visible to standard user (user that has role cmdbb_Read, Asset, import_loader  ==> Security GRoups ITSM Standard, CMDB Modifier, Configuration manager Line, Configuratio...

Mayuri1711 by Tera Contributor
  • 529 Views
  • 2 replies
  • 0 helpfuls

Actions on skipped records post Vancouver upgrade

Hi all, We had our instance upgraded to Vancouver Patch5 and we have list of skipped records.When we deployed the update sets related to actions taken from lower instances, many records still stay skipped in PROD.  Since it's prod, we cannot manually...

Swetham by Tera Contributor
  • 710 Views
  • 3 replies
  • 0 helpfuls

BR to autopopulate RITM value on incident form

I have created a custom field called REQUESTED ITEM(u_requested_item) in related records. Now I have to autopopulate this field when a request is created from the incident. I have used a Before BR:Before - Insert&update condition: current.sys_class_n...

Swetham by Tera Contributor
  • 2022 Views
  • 20 replies
  • 1 helpfuls

Resolved! Flow Designer

Hello all, Can anyone please let me know how to set up the "duration" in Flow Designer?

Resolved! I was trying to write a client script and was tying the below:

 var ans = confirm(" The customer is notified of all P1 incidets.Confirm basic information is collected before submittingthis P1 incident. \n\nSelect OK to submit or Cancel to return to the record "); I am getting error for this and return. May be it...

gsindhu26_0-1694607479185.png
gsindhu26 by Tera Contributor
  • 1185 Views
  • 3 replies
  • 1 helpfuls