Dear ServiceNow users,
I am sure there are a few of you who have prepared reports for your IT audit purposes.
Have you created operational or configuration compliance reports for IT infra/apps?
This is mainly for servers.
Is there a report format you use for this that’s formally defined?
If you have, can you pl share the information that you present in the report?
i would like to see if all this information is already given by discovery in cmdb and if there are any gaps to fix it.
Sneak peek at my idea:
AI agent to also generate formatted reports that you can order the agent to provide.
Pl share your thoughts.
Best regards,
Ram
Director, ITOM Products
