Lisa Holenstein
ServiceNow Employee

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Welcome to the Workflow Academy!

In this comprehensive Platform Academy video series, we'll delve into the transformative world of workflow automation, empowering you to build, monitor, and optimize efficient workflows with ease.

Join us as we explore the core tools of ServiceNow's Workflow Automation suite to build flows and subflows, playbooks, and decision tables on the Now Platform. Find all upcoming and previous sessions here.

 

About this session

In this academy video, you will learn how to create custom activity definitions for your playbooks and how to get started editing activity UI layouts in UI Builder. If you'd rather follow a written guide for this content, check out this CoE article about Custom Playbook Activities.

 

This session is available on the Now Community YouTube Channel 

 

 

After watching the video, we'd love your feedback. Please fill out this short survey and leave your comments and questions here on the Community or the YouTube video!

 

https://sn.works/wfa/s/2404

 

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Resources and Links

Center of Excellence

https://sn.works/CoE

Custom Playbook Activities Article

https://sn.works/CoE/PlaybookActivities 

Workflow Academy Playlist

https://sn.works/workflowacademy/playlist 

2023 Platform Academy Workflow Sessions Playlist

https://sn.works/platformacademy/workflow

 

Next Experience Center of Excellence
https://nxtxp.link/coe 
Next Experience Academy
https://sn.works/nextacademy 

You and I Builder live

 

Comments
Tera Expert

Hello Lisa, thank you for this great video.

Following this video, I created custom activities and data definitions as you suggested to fulfill requirements, since I had limitation issues with Questionnaire activities.

I am encountering an issue with Data definitions:

Now I am moving the solution to another instance, I noticed "Data Definitions" are not recorded in update sets.

Since I have quite a few with variables, choices, labels... how can I move all that to an update set?

Unfortunately, the tool "Add to update set" does not support Data definitions.

Thank you in advance for any help on that