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tiagomacul
Giga Sage

https://www.linkedin.com/jobs/view/4266950323

 

 

Key Responsibilities:

  • Architect end-to-end ServiceNow solutions across modules such as ITSM, CMDB, SPM, and others
  • Translate business requirements into scalable, maintainable technical designs
  • Define and uphold platform governance, development standards, and best practices
  • Work cross-functionally with developers, analysts, and project managers to ensure high-quality delivery
  • Evaluate and integrate new ServiceNow capabilities
  • Provide technical leadership and mentoring to development teams
  • Ensure platform compliance with security and regulatory requirements
  • Support the long-term roadmap for ServiceNow expansion

 

Required Experience & Qualifications:

  • 5+ years working with ServiceNow, including 2+ years in an architecture or lead role
  • Strong knowledge of platform architecture, data models, scripting (JavaScript, Glide), Flow Designer, and APIs (REST/SOAP)
  • Experience with key modules such as ITSM, CMDB, and SPM
  • ServiceNow CSA and either CAD or CIS certification required; CTA or CMA preferred
  • Proven ability to align platform capabilities with business objectives
  • Excellent communication and stakeholder engagement skills

 

Preferred Skills:

  • Experience with domain-separated instances and integrating third-party platforms
  • Familiarity with ITIL, Agile, or DevOps practices
  • Understanding of cloud platforms (AWS, Azure) and integration tools (e.g., MuleSoft, Dell Boomi)
  • Able to manage multiple projects and work independently or within teams

 

This is an ongoing B2B contract paying up to USD45 per hour (DOE).

 

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