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Great careers start with great stories
Learn about the inspirational people who are building tomorrow's skills today and explore your own career journey.
Journeys that inspire, skills that empower
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Jamel Rust took a leap from human resources to a thriving future in the ... -
Merv Small went from admin to tech founder without a tech background -
Shreya Wani went from shy student to developer, mentor, and Community MVP -
Josh Hamilton's new mission with ServiceNow transformed his career and l... -
Denisha Lias went from economics to finding her passion in tech -
Keith Mills found career success without sacrificing family time -
Isela Phelps launched a tech career with zero experience blogIsela Phelps launched a tech career with zero experience
Isela found a future wit...
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Daniel Falayi built a fulfilling tech career after starting from scratch
Personas
Resources
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From College Classroom to Cutting-Edge AI blogFrom College Classroom to Cutting-Edge AI
How ServiceNow University Helped Me Future-Proof My ...
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Introducing My Team Training Planner: Your Path to Smarter Training Stra... -
From Classroom to Conference: How Two Students Transformed Their Careers... -
Build your dream career with ServiceNow Career Journeys blogBuild your dream career with ServiceNow Career Journeys
Pick your ServiceNow Car...
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Explore GenAI with ServiceNow and unlock the potential of Now Assist -
Calling all IT leaders, get ready to grow your skills! blogCalling all IT leaders, get ready to grow your skills!
Are you a new IT leader?...
Blog Articles
From College Classroom to Cutting-Edge AI
How ServiceNow University Helped Me Future-Proof My Career I still remember sitting in a classroom discussion on tech & innovation in environmental policy and realizing - everyone was talking about AI...
From Classroom to Conference: How Two Students Transformed Their Careers at Knowledge 25
Knowledge 25 wasn't just another tech conference - it was a career-defining moment for students from across our academic partner network. Among the thousands of attendees in Las Vegas, two students st...
Merv Small went from admin to tech founder without a tech background
[video] From first-time admin to consulting founder in just eight years Merv Small is the founder and Managing Director of Agiro, a ServiceNow Premier Partner. Merv grew up in Australia after his pare...
Explore GenAI with ServiceNow and unlock the potential of Now Assist
Explore GenAI with ServiceNow and unlock the potential of Now Assist At ServiceNow, we are committed to making the world of work better for everyone. That's why we are harnessing the power of Generati...
Build your dream career with ServiceNow Career Journeys
Pick your ServiceNow Career Journey to help you build your dream career! No matter what your background or interests, there’s a place for you in the ServiceNow ecosystem. Join the thousands of people ...
Introducing My Team Training Planner: Your Path to Smarter Training Strategies
Upskilling your team and driving greater adoption of ServiceNow products just got easier. We’re thrilled to announce the availability of My Team Training Planner, a free tool designed to help organiza...
Calling all IT leaders, get ready to grow your skills!
Are you a new IT leader? Or an existing leader looking to develop your skills further? If so, then we’ve got great news for you. We’re excited to announce we’ve launched a new ServiceNow IT Leadership...
Shreya Wani went from shy student to developer, mentor, and Community MVP
Coding, confidence, and community: Shreya's rise in the ServiceNow ecosystem Shreya Wani is a developer at Roche and a ServiceNow MVP. From her early days as a shy student, she has continually expande...
Josh Hamilton's new mission with ServiceNow transformed his career and life
A journey from bomb tech to high tech Josh Hamilton served for a decade in the U.S. Army, spending time in Afghanistan, Iraq, and Syria. But, as his military service came to an end, he wanted a civili...
Denisha Lias went from economics to finding her passion in tech
From economics to exploring new paths Denisha Lias is an Associate Technical Consultant at AHEAD. She’s the first person in her family to graduate from college, completing her Master of Economics. How...
Daniel Falayi built a fulfilling tech career after starting from scratch
Finding a new path in a new country Daniel Olufemi Falayi moved from Nigeria to Canada nine years ago. He was excited by the opportunity to build a new life in his adopted country, but there was a pro...
Isela Phelps launched a tech career with zero experience
Isela found a future with more purpose and time for her family Isela Phelps was working two jobs to make ends meet, both as a full-time student advisor and a part-time knitting designer. Now, she has ...
Keith Mills found career success without sacrificing family time
A career built on purpose, passion and balance Keith Mills is an Associate Director and ServiceNow Certified Master Architect (CMA) at Accenture in Alberta, Canada. With over 15 years in the ServiceNo...
Yaimara Narito's inspiring journey from military spouse to a thriving tech career
Choosing family first but dreaming of more Yaimara Narito, now an Associate Engineer at Cask, spent 22 years supporting her family as a military spouse before deciding to pursue a career of her own. H...
Kabria Holmes went from admin to analyst—and found her passion in tech
Chasing more than a title Kabria Holmes is a ServiceNow Business Analyst. Before learning about ServiceNow, she worked as an executive assistant while doing her Bachelor’s degree in Business Administr...
Jamel Rust took a leap from human resources to a thriving future in the ServiceNow ecosystem
Finding purpose and possibility in a new career path Jamel Rust is a junior consultant at ServiceNow partner The Process Play. He started out in human resources, but didn’t feel fulfilled. But as he l...
Ken Tang found the future he wanted using technology to improve people’s lives
Summary Ken Tang is a Certified Master Architect (CMA) at Thirdera. He’s always had a competitive nature and a deep interest in technology, which led him to work as a system administrator. However, he...
