Career Journey Stories

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Learn about the inspirational people who are building tomorrow's skills today and explore your own career journey.

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Journeys that inspire, skills that empower

Jacques Clement turns complexity into clarity
blog

Jacques Clement turns complexity into clarity

Tech felt overwhelming. Then he found his pace. Thro...

Career Journey Stories
Santi Lauw builds a family of legends
blog

Santi Lauw builds a family of legends

She got certified. Then her whole family followed. S...

Career Journey Stories
Meesh Miller ignites ideas into solutions
blog

Meesh Miller ignites ideas into solutions

Meesh never imagined a tech career. Until she found ...

Career Journey Stories
Aya Tanaka grows her skills while growing her family
blog

Aya Tanaka grows her skills while growing her family

Life was full as a mom. ...

Career Journey Stories
Shivalika Gupta helps others unlock their potential
blog

Shivalika Gupta helps others unlock their potential

Growth feels different w...

Career Journey Stories
Yudai Nakamura builds apps that empower people
blog

Yudai Nakamura builds apps that empower people

He used to be a teacher. Now he's a builder. Yudai s...

Career Journey Stories
Kristin Jones builds skills with purpose
blog

Kristin Jones builds skills with purpose

She started with a passion for teaching. She found h...

Career Journey Stories
Shreya Wani leverages the power of community
blog

Shreya Wani leverages the power of community

She doesn't learn alone. She learns with a million s...

Career Journey Stories

Personas

ServiceNow Experts

Experts earning credentials and advanced certifications

ServiceNow Experts

Tech Switchers

New career paths in tech for workers from other fields

Tech Switchers

Business Skills

Career changers thriving in tech with transferable skills

Business Skills

Early in Career

Young professionals gaining tech skills to launch their careers

Early in Career

Life & Career Transition

Pivots into tech, regardless of prior experience

Life & Career Transition

Veterans

Transitioning into tech with ServiceNow's support

Veterans

Resources

From College Classroom to Cutting-Edge AI
blog

From College Classroom to Cutting-Edge AI

How ServiceNow University Helped Me Future-Proof My ...

Career Journey Stories
Introducing My Team Training Planner: Your Path to Smarter Training Stra...
blog

Introducing My Team Training Planner: Your Path to Smarter Training Stra...

Career Journey Stories
From Classroom to Conference: How Two Students Transformed Their Careers...
blog

From Classroom to Conference: How Two Students Transformed Their Careers...

Career Journey Stories
Build your dream career with ServiceNow Career Journeys
blog

Build your dream career with ServiceNow Career Journeys

Pick your ServiceNow Car...

Career Journey Stories
Explore GenAI with ServiceNow and unlock the potential of Now Assist
blog

Explore GenAI with ServiceNow and unlock the potential of Now Assist

Career Journey Stories
Calling all IT leaders, get ready to grow your skills!
blog

Calling all IT leaders, get ready to grow your skills!

Are you a new IT leader?...

Career Journey Stories

Blog Articles

Shivalika Gupta helps others unlock their potential

Growth feels different when we grow together. Shivalika doesn’t just ask how to fix something. She asks, “What’s the right way to solve this for the long term?” That instinct to think like an architec...

Santi Lauw builds a family of legends

She got certified. Then her whole family followed. Santi became a Certified Technical Architect (CTA), and something remarkable happened. Her two high school-aged sons watched her journey and decided ...

Kristin Jones builds skills with purpose

She started with a passion for teaching. She found her purpose in tech. Kristin planned to become a high school teacher, but after discovering the ServiceNow AI Platform, her career took a new directi...

Yudai Nakamura builds apps that empower people

He used to be a teacher. Now he's a builder. Yudai set out to become a teacher but was frustrated watching educators drown in paperwork. When he discovered ServiceNow, something clicked. Despite havin...

Aya Tanaka grows her skills while growing her family

Life was full as a mom. Tech opened a new future. Aya's early career was in retail in Japan — a world away from enterprise tech. But the skills she developed in retail, including understanding custome...

Meesh Miller ignites ideas into solutions

Meesh never imagined a tech career. Until she found her sparkle. After 20+ years in construction and HR, overseeing 115 people, Meesh reached a crossroads with no tech experience. A ServiceNow skillin...

Jacques Clement turns complexity into clarity

Tech felt overwhelming. Then he found his pace. Through ServiceNow University, Jacques earned certifications and built the knowledge to deliver real solutions for his customers. Each project sharpened...

Eight people. One platform that changed everything

What does a construction executive turned tech entrepreneur have in common with a graduate student who dreamed of teaching? Or a banking architect in Luxembourg with someone who stumbled into tech fro...

Building Tomorrow's Tech Leaders: UT San Antonio Students Discover Career Paths Through ServiceNow

At The UT San Antonio, a unique partnership is transforming how students prepare for careers in technology. Through the UT San Antonio Bold Careers Program and UT San Antonion’s ServiceNow Academic Pa...

Anurag Singh is a ServiceNow CMA who’s built a career with purpose and passion

Anurag Singh is a ServiceNow Certified Master Architect (CMA) and Location Head at Fujitsu Bangalore. In addition to being a CMA, he also holds several other ServiceNow mainline certifications, includ...

Twinkle Sharma is a ServiceNow Rising Star who’s discovered her calling

Twinkle Sharma grew up moving from city to city, which made her incredibly adaptable and good at learning new things. She put those skills to good use when she joined the ServiceNow team at a multinat...

From College Classroom to Cutting-Edge AI

How ServiceNow University Helped Me Future-Proof My Career I still remember sitting in a classroom discussion on tech & innovation in environmental policy and realizing - everyone was talking about AI...

From Classroom to Conference: How Two Students Transformed Their Careers at Knowledge 25

Knowledge 25 wasn't just another tech conference - it was a career-defining moment for students from across our academic partner network. Among the thousands of attendees in Las Vegas, two students st...

Merv Small went from admin to tech founder without a tech background

From first-time admin to consulting founder in just eight years Merv Small is the founder and Managing Director of Agiro, a ServiceNow Premier Partner. Merv grew up in Australia after his parents move...

Explore GenAI with ServiceNow and unlock the potential of Now Assist

Explore GenAI with ServiceNow and unlock the potential of Now Assist At ServiceNow, we are committed to making the world of work better for everyone. That's why we are harnessing the power of Generati...

Build your dream career with ServiceNow Career Journeys

Pick your ServiceNow Career Journey to help you build your dream career! No matter what your background or interests, there’s a place for you in the ServiceNow ecosystem. Join the thousands of people ...

Introducing My Team Training Planner: Your Path to Smarter Training Strategies

Upskilling your team and driving greater adoption of ServiceNow products just got easier. We’re thrilled to announce the availability of My Team Training Planner, a free tool designed to help organiza...

Calling all IT leaders, get ready to grow your skills!

Are you a new IT leader? Or an existing leader looking to develop your skills further? If so, then we’ve got great news for you. We’re excited to announce we’ve launched a new ServiceNow IT Leadership...

Shreya Wani leverages the power of community

She doesn't learn alone. She learns with a million strong. Shreya was a reserved college student in Pune when she discovered ServiceNow. Certification by certification, each one opened a new door. She...

Josh Hamilton's new mission with ServiceNow transformed his career and life

A journey from bomb tech to high tech Josh Hamilton served for a decade in the U.S. Army, spending time in Afghanistan, Iraq, and Syria. But, as his military service came to an end, he wanted a civili...

Yudai Nakamura builds apps that empower people

Jacques Clement turns complexity into clarity

Meesh Miller ignites ideas into solutions

Let's connect together

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Great careers start with great stories

Journeys that inspire, skills that empower

Jacques Clement turns complexity into clarity

Career Journey Stories

Santi Lauw builds a family of legends

Career Journey Stories

Meesh Miller ignites ideas into solutions

Career Journey Stories

Aya Tanaka grows her skills while growing her family

Career Journey Stories

Shivalika Gupta helps others unlock their potential

Career Journey Stories

Yudai Nakamura builds apps that empower people

Career Journey Stories

Kristin Jones builds skills with purpose

Career Journey Stories

Shreya Wani leverages the power of community

Career Journey Stories

Personas

ServiceNow Experts

Tech Switchers

Business Skills

Early in Career

Life & Career Transition

Veterans

Resources

From College Classroom to Cutting-Edge AI

Career Journey Stories

Introducing My Team Training Planner: Your Path to Smarter Training Stra...

Career Journey Stories

From Classroom to Conference: How Two Students Transformed Their Careers...

Career Journey Stories

Build your dream career with ServiceNow Career Journeys

Career Journey Stories

Explore GenAI with ServiceNow and unlock the potential of Now Assist

Career Journey Stories

Calling all IT leaders, get ready to grow your skills!

Career Journey Stories

Blog Articles

Let's connect together